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Donation Criteria

1/ Acceptance Criteria for second hand clothing

  1. Clothing items must be in excellent or gently used condition.

  2. No tears, rips, or significant damage allowed.

  3. Cleanliness is crucial; items should be free from odours or smells.

  4. No excessive bobbling or pilling.

  5. Brand labels must be intact and legible.

  6. Sizing information on the label should be visible and accurate.

  7. Undergarments and swimwear will not be accepted.

2 / Submission Process Requirements

  1. Clear and accurate photos of items are required from multiple angles.

  2. Sellers must provide detailed and accurate descriptions of their items.

3 / Pricing and Payment Guidelines

  1. Prices will be set based on the item's condition, brand, and market value.

  2. Payment will be processed according to the agreed terms upon item acceptance.

4 / Shipping and Packaging Guidelines

  1.  Sellers must adhere to packaging guidelines to prevent damage during transit.

  2. Recommended shipping carriers and methods should be used for secure transportation.

5 / Rejection Criteria for Second-Hand Clothing:

  1. Items not meeting the above acceptance criteria.

  2. Misrepresentation or inaccurate descriptions.

  3. Non-compliance with packaging and shipping guidelines.

  4. Counterfeit or replica items.

  5. Undergarments or swimwear.

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