Refunds and Returns: Honey&Badger's Clear Terms and Conditions At Honey&Badger, we believe in providing our customers with a seamless and transparent shopping experience. That's why we have developed clear and comprehensive terms and conditions for refunds and returns. We want to ensure that you are fully informed about our policies and procedures, so you can shop with confidence and peace of mind. Our Refunds Policy If for any reason you are not satisfied with your purchase, we offer a hassle-free refund process. Here's how it works: 1. Eligibility: To be eligible for a refund, the item must be returned within 14 days of the purchase date. It must be in its original condition, unworn, and with all tags and labels intact. 2. Refund Process: To initiate a refund, please contact our customer service team within the specified timeframe. They will guide you through the process and provide you with a return authorization number. 3. Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the item received was damaged or defective. We recommend using a trackable shipping method to ensure the safe return of the item. 4. Refund Method: Once we receive the returned item and verify its condition, we will process your refund. The refund will be issued in the original form of payment, within 7-10 business days. Our Returns Policy We understand that sometimes a product may not fit or meet your expectations. That's why we offer a straightforward returns process. Here's what you need to know: 1. Eligibility: To be eligible for a return, the item must be returned within 30 days of the purchase date. It must be in its original condition, unworn, and with all tags and labels intact. 2. Return Process: To initiate a return, please contact our customer service team within the specified timeframe. They will guide you through the process and provide you with a return authorization number. 3. Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the item received was damaged or defective. We recommend using a trackable shipping method to ensure the safe return of the item. 4. Store Credit or Exchange: Once we receive the returned item and verify its condition, you will have the option to receive store credit or exchange the item for another product of equal value. We believe in providing exceptional customer service, and we strive to make the refund and return process as smooth as possible. If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We are here to assist you every step of the way. To access the full terms and conditions document, please click the button below. We encourage you to read it thoroughly to familiarize yourself with all the details of our refund and return policies. At Honey&Badger, we value your satisfaction and want to ensure that your shopping experience with us is enjoyable and stress-free. Thank you for choosing sustainable fashion and supporting our mission.
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